I let management know and they just brushed it off. Loby area and restraint area in construction mode. Set on the western … Our room was spacious … Read Sheraton Maui Luau Reviews. Our guests praise the helpful staff in our reviews. Do not have your wedding here if you … We also want to give a huge shoutout to Mari at Cliff Dive Bar for being a great server with us. Ratings: Staff [9.2] - Cleanliness [8.3] - … Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Please see our partners for more details. Pool and bar are very cool looking. That rubbed me the wrong way a little; either you need the room back to give it to someone else, or you don't. Valet was fast and efficient. Reviews of Sheraton Maui Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Réserver Sheraton Maui Resort & Spa, Lahaina sur Tripadvisor : consultez les 5.091 avis de voyageurs, 4.570 photos, et les meilleures offres pour Sheraton Maui Resort & Spa, classé n°27 sur 31 hôtels à Lahaina et noté 4 sur 5 sur Tripadvisor. My girlfriend and kids were stuck in the elevator for … Here’s a list. Walking and jogging trails to nearby beach. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Aloha rare808, Mahalo for sharing your valuable feedback on your recent stay at our resort. We also kept coming across downed seabirds at night. Staff is amazing. 764 reviews of Sheraton Maui Resort & Spa - Temp. They're also applicable regardless of the comment's tone. Book Sheraton Maui Resort & Spa, Lahaina on Tripadvisor: See 5,086 traveller reviews, 4,567 candid photos, and great deals for Sheraton Maui Resort & Spa, ranked #26 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. Walking access to some good local restaurants. We saw big, unlandscaped beds and modest attempts to screen utility areas from public view. Sheraton Maui Resort & Spa, Lahaina: See 5,088 traveller reviews, 4,567 photos, and cheap rates for Sheraton Maui Resort & Spa, ranked #27 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. Priceline™ Guest Score [8.1 Very Good] 【 Sheraton Maui Resort & Spa Reviews 】 Read reviews by verified guests of Sheraton Maui Resort & Spa in Hawaii. We are so pleased to here that overall you had an enjoyable stay with us, and that you encountered the spirit of aloha and welcoming hospitality in so many of your interactions with our staff. We booked double beds and immediately put in a request for a king, upon check-in there was no availability so ended up with doubles. Eww. Check prices, photos and reviews. We will of course be sharing this important feedback with our property operations team so that we can explore new ways to have this issue fixed for the future. Terrific. We literally walked away from him because he showed no interest in wanting to take our orders. I awoke 3 or 4 times a night because the A/C stopped running due to no motion in the room and the room became uncomfortably hot. Priceline™ Guest Score [8.1 Very Good] 【 Sheraton Maui Resort & Spa Reviews 】 Read reviews by verified guests of Sheraton Maui Resort & Spa in Hawaii. fish and turtles. Unfamiliar with the layout, we dragged our suitcases up and down and all around the property's assorted buildings. It is worth noting before I go further that because Maui had just opened, in our estimate only about 25% of the rooms at the Sheraton were occupied and many amenities weren't available. (866) 716-8109 or (808) 661-0031 2605 Kaanapali Pkwy, Kaanapali Visit website Book Now This was the first resort built in Ka‘anapali on a property that does not feel particularly Hawaiian but more modern and a tad spartan. Most of the restaurants were closed due to Covid-19, leaving only one on-property option (the little sports bar by the pool). Couples might enjoy somewhere a little more quaint. Very nice staff, closeness to Black Rock and Whalers Village, comfortable room with good bathroom and large TV. 763 reviews of Sheraton Maui Resort & Spa "I'm a big fan of the Sheraton in Kaanapali. The drive through Ka'anapali was quant and peaceful. Sheraton Maui Resort & Spa, Lahaina: See 5,089 traveller reviews, 4,567 photos, and cheap rates for Sheraton Maui Resort & Spa, ranked #27 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. Others may love it. Amazing beach, great pools. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. We are happy to hear that you loved the restaurant's location right at Kaanapali Beach, but we are deeply regretful to hear that you did not have an enjoyable experience during either one of your visits. That's probably on me for not realising this, and not the Sheraton's fault at all. Also so very pleasant. For dinner almost any type of food/fusion will work if the food and service is high quality and you get the atmosphere right. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The pool area was great with a lazy river approach and mini slide which were fun. The final stretch of our Hawaii roadtrip was spent on Maui’s Kaanapali Beach. Review Of The Sheraton Maui. Limited service. COVID update: Sheraton Maui Resort & Spa has updated their hours and services. Warmest Aloha, Guest Experience Team. My wife and new baby enjoyed 2 nights and almost 3 full days at the Sheraton Maui Resort & Spa at Black Rock in Ka'anapali over the Halloween weekend. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Sheraton Maui Review My wife and new baby enjoyed 2 nights and almost 3 full days at the Sheraton Maui Resort & Spa at Black Rock in Ka'anapali over the Halloween weekend. The gym was a little tricky to find. After a few nights of this I called guest services and they sent a maintenance man who reset the thermostat and took it off of that mode. Yes, dry cleaning and laundry service are offered to guests. 2605 Kaanapali Parkway, Lahaina, HI 96761, United States of America. My wife and I visited on our honeymoon. Nearby attractions include Ka'anapali Beach (0.1 miles), The Spa at Black Rock (0.02 miles), and Maui Nui Luau at Black Rock (0.09 miles). Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. I would have to get up and move around to get the A/C running again. It’s very close to Lahaina town so it’s very convenience, it has a few pools and a nice beach in front the breakfast it’s amazing, lack of shade near the pool/bar area, we were quoted 55$ for an umbrella and 2 chairs - this is ridiculous in a hotel which charges 500$ per night, Upgraded ocean front room with a stunning view, large bathroom&room, staff was extremely helpful, free parking for the first night was included. The car parking and resort fees felt a bit too much. Sheraton Maui Pool and Lazy River. Sheraton Maui Resort & Spa offers an oceanfront location and a wealth of amenities. Ratings: Staff [9.2] - Cleanliness [8.3] - … I read all of the recent reviews prior to coming here, but have to say I was pleasantly surprised NOT to experience most of the things everyone complained about recently. Great location, comfortable rooms, average and expensive food. From the greeting with shell … There are more places to choose from in the Lahaina area. We did enjoy ourselves overall. See Kaanapali Map . Large rooms clean and private. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. If you booked through us and want to leave a review, please sign in first. Book Sheraton Maui Resort & Spa, Lahaina on Tripadvisor: See 5,086 traveller reviews, 4,566 candid photos, and great deals for Sheraton Maui Resort & Spa, ranked #26 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. You … But we had a better time in Wailea on the South side of the island where it's a little less built-up. CLOSED has updated their hours and services. All in all, if you're looking for a huge, family-friendly resort, you won't be disappointed here! The property is too beautiful not to take advantage of that. Enterprise streaming solutions. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The breakfast was in a temporary facility as the main restaurant was closed. View the current offers here. Warmest Aloha, Guest Experience Team. Overall, our experience was excellent, and we've outlined a few of our favorite characteristics of this massive property as well as a few things they could improve. Apart from the Teppanyaki restaurant (which is very small for a facility of your size) there was no other restaurants available. That's how we know our reviews come from real guests who have stayed at the property. Bed was very comfortable. Some of the best snorkeling is at black rock beach right at the Sheraton, and the views from the beach and pool are spectacular. We loved the size of the room and the resort. Sheraton Maui Resort & Spa. Need more shade that you don’t have to pay for. The exterior of our building showed it's age, in our opinion. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. We booked based on location and price for 11 nights. I would give this hotel a five star but the bartender Jason was very rude. Birds flying around inside restaurant. The rib eye steak was the same price as other restaurants on kaanapali beach but half the size. Housekeeping could not have been friendlier. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. We stayed at a different resort but we ate twice at the grill because of the beautiful location. It’s huge huge so you need to walk long distance from one place to others. We've sent you an email so you can confirm your subscription. Location is perfect. In this post, we share a review of our stay in a renovated deluxe ocean front king room and the resort itself. The Sheraton graciously gave us til 2 (we have Marriott status), then when we tried to push for after 2, they said there would be a $100 fee. At the end of our 10 day stay, we only ate at at the Sheraton twice - lunch at the poolside burger bar during the Super Bowl, and dinner at Mai Tai, which is the same place we sat at the bar earlier in the day drinking margaritas in our swim suits. Pleasant staff that would always speak and acknowledge you. The food was terrible. Pool staff were accommodating and friendly. Those at the Sheraton Maui Resort & Spa started at $440 per night for a deluxe ocean-view king, since rooms in the lower categories with resort and partial-ocean views were already booked by the time I made my reservation a month out. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The desk staff will hold them for a seabird rescue, which was cool. Currently, the Sheraton Maui … We ended up going to bed hungry and frustrated. The Sheraton Maui is Kaanapali's oldest resort originally built in 1963. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Easy setup and the best technical support. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. sheraton maui hotel lahaina, sheraton maui resort and spa, maui sheraton, sheraton lahaina, lahaina sheraton. Sheraton; Sheraton Maui Review. When we spoke with the manager about this set of F&B issues, she informed us that, regardless of the renovation, these were the hours of their F&B outlets in general. Conveniently located restaurants include Round Table Pizza, Tiki Terrace Restaurant, and Cliff Dive Grill. What food & drink options are available at Sheraton Maui Resort & Spa? We were disappointed with the variety available and the quality of the food. And the maintenance men who came to unclog a toilet and repair a faulty keycard reader were cheerful and personable. The kettle didn’t work. Would we stay here again? Your contribution should be yours. Ratings based on 1,000 Verified Reviews. I'm not sure why ours didn't warrant the same upkeep. Booking.com’s role is to be a feedback distributor for both guests and properties. This allows us to verify that our reviews come from real guests like you. It's at the end of the Kannapali … She could have asked if our deck could be sprayed! I picked up three just in our time there. The resort has a beautiful pool and most rooms have an ocean view. We had a great time and everyone who works there was very friendly. Pool area is to small, very crowded and not enough lounge chairs. We liked most of what you had on your breakfast bar, but didn't want heavy meals first thing every morning, and buffets tend to lean that way. We want to thank everyone in house keeping for working very hard in keeping the resort clean. Very nice beach access and the vibe fit our family very well. My reservation fell at the start of Hawaii’s spring high season, so room rates everywhere were rather expensive. Large holds on credit cards taken on first day. Is parking available at Sheraton Maui Resort & Spa? It's based on a self-evaluation by the property. It's … The breakfast was a little nicer than a typical hotel buffet with changing entree's each day and the availability of fresh fruit and an omelet station. Had I booked through my Bonvoy account I would have received a King room. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Please don’t include personal, political, ethical, or religious commentary. This past summer, during the TPG interns’ trip to the Hawaiian island of Maui, recently promoted TPG Assistant Editor Matthew Zuzolo stayed seven nights at the Sheraton Maui Resort & Spa located on Lahaina’s Ka’anapali Beach — and here’s his review of the experience. We arrived back at the hotel at 930pm on Christmas Night and were informed that not only were all the venues closed, but we could also not get any food or cocktails delivered to our room. Maybe this is a difference between American English and British English, but I was unaware what "resort" meant in this context. The cheeseburger wasn’t good. There’s snorkeling with misc. COVID update: Sheraton Maui Resort & Spa - Temp. Almost every day, our doorway had dozens of honeybees on and around it. Response from Sheraton Maui, Guest Services / Front Office at Sheraton Maui Resort & Spa, Response from Sheraton Maui, General Manager at Sheraton Maui Resort & Spa. Ask for Bldg. 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We booked this resort during the Covid pandemic and two weeks after Maui reopened to outside tourists. The location was far superior to any other Ka’anapali option and, during the holiday season, less expensive than some of the other more Disney-esque resorts. Not one thing we had was good ... let alone worth the price ... and the shrimp appetizer was old soft shrimp that made us sick. Our family resort in Lahaina, Maui, Hawaii has been newly renovated, and it now features guest rooms and suites with gorgeous views of the ocean, many looking over our sister islands, Lanai and Molokai. The situation was made worse due to the heavy down comforters that are more suited to Aspen than Maui. After a review has been submitted, you can modify it by contacting Booking.com customer service. We enjoyed the level of customer service from both Noah at the front desk and the manager who handled my check-out concerns. Shuttles to take you into Lahaina. Not sanitary... should find a way to control. An experienced event team is available to plan down to the smallest detail, a trusted audiovisual partner is near to tackle the tech, and a seasoned catering staff is available with Hawaiian-inspired menus. We'll also provide transparency over the status of submitted content. 6!!! We had an ocean front room with breathtaking views of Moloka'i and Lanai, it was expensive but worth it. Thanks! Besides Having a bad experience with Jason, Thank you Sheraton for having us. The room thermostat was controlled by a motion detector. The Sheraton Maui Resort & Spa is within 10 minutea' walk of Whaler’s Village, which features shopping and restaurants. One of our top priorities is ensuring that we provide exemplary service, and we are thrilled to hear that this was your experience. The facilities were very good including the pool and facilities and the exercise room although it was a bit of a walk to access it, The staff was on strike so no restaurants were operating and no bar after 6 pm. The breakfast buffet appeared to be in a makeshift meeting room with pipe and drape dividers...felt a little like a cruise ship. Just bring the property standards up to the level of the staff and it would be great. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. We have more than 70 million property reviews, all from real, verified guests. Yes, paid public parking on-site and valet parking are available to guests. Now £332 on Tripadvisor: Sheraton Maui Resort & Spa, Lahaina. In busy times there would be shortages of sun loungers by the pool although it wasn't too much of an issue on our trip. Shearwaters kept getting stranded in the corridors, unable to get out. Does Sheraton Maui Resort & Spa offer any business services? We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The Ka’anapali Golf Course is adjacent to the resort. This ultra entertaining, family-friendly, west Maui luau option is ideal for families, couples and groups of friends, and includes world class views of Maui’s neighbor islands and kicks off with a torch lighting and cliff diving ceremony at Pu’u Keka’a, also known as Black Rock. An experienced event team is … Not the rooms but the hallways getting to rooms are dingy. The lanai was spacious, but the landscaping had been removed from the planters, leaving churned up mulch that didn't really enhance the view. Sheraton Maui Resort & Spa offers 42,307 square feet of event space, with the largest holding 750 attendees, and 12 event rooms for events and weddings large and small. After their trip, guests tell us about their stay. Other buildings seemed freshened. Lahaina Harbor and Kapalua Golf Club Plantation Course are worth checking out if an activity is on the agenda, … Was n't resolved while you were still on property, the world sheraton maui reviews. 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