We'd love another chance to rectify the visit. We're disappointed you had such challenges during your check-in. Also, when we called the front desk with any issues, they never answered. See more questions & answers about this hotel from the Tripadvisor community. Never happened. I checked in on Friday, DEC 11 & my first thoughts were it seemed nice. Very pleasant and comfortable rooms, and Syeda was a wonderful help to me and my family, made it easy for us as we were there when the no indoor dunning came to pass, Thank You again from me and my family Michelle. See 6,905 traveller reviews, 2,380 candid photos, and great deals for Millennium Times Square New York, ranked #404 of 506 hotels in New York City and rated 3.5 of 5 at Tripadvisor… I love Hilton hotels but this was completely out of order. Millennium Times Square New York, New York City: See 6,897 traveller reviews, 2,361 user photos and best deals for Millennium Times Square New York, ranked #407 of 509 New York City hotels, rated 3.5 of 5 at Tripadvisor. more. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We do hope you give us another opportunity to share a more positive experience with you soon. Thank you again for sharing your review. Own or manage this property? We cater to both leisure and business travelers and is why we are preferred choice for a New York … What are some of the property amenities at Millennium Times Square New York? In addition, our meeting and event facilities are second to none. Disappointed that ice machine on floor was broken and no cups in rooms. We cater to both leisure and business travelers and is why we are preferred choice for a New York … We appreciate the time you've taken to leave us your feedback. DIRTY! There are more places to choose from in the New York City area. Response from MillenniumTsq, General Manager at Millennium Times Square New York. We appreciate your compliments regarding our hard-working team. We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing. Once again, we appreciate the time you've taken to leave us a review. See 6,900 traveller reviews, 2,362 photos, and cheap rates for Millennium Times Square New York, ranked #403 of 505 hotels in New York City and rated 3.5 of 5 at Tripadvisor. A member of our team will follow-up with you directly regarding your recent stay with us. We appreciate your feedback. However, the room was severely hot and due to my medical conditions, I was feeling sick and the heating was awful and we got told that there had been issues with a lot of people complaining about the heat. I wish description would have clarified views of time square are not available from double rooms —only single. First, the so called "sanitation sticker" was not on the door but on the floor (picture). Syeda is an excellent member of our team. GROSS ! She had no intention of staying there. Is Millennium Times Square New York accessible? From AU$249 per night on Tripadvisor: Millennium Times Square New York, New York City. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. I had a wonderful stay here. Are there opportunities to exercise at Millennium Times Square New York? 6.905 Bewertungen, 2.380 authentische Reisefotos und günstige Angebote für Hotel Millennium Times Square New York. Yes, dry cleaning and laundry service are offered to guests. I would avoid this hotel if you can. We will make sure to pass on your kind words to Tiffany! In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. Claim your listing for free to respond to reviews, update your profile and much more. The location of hotel was perfect for our post New Years visit. Bei Tripadvisor auf Platz 403 von 507 Hotels in New York … There are more places to choose from in the New York City area. Linda at UN Hilton saved our sons birthday stay! Security came and took photos and videos of the bug then flushed it and told us someone would call in 15 mins. We'd love to see you again in the future to share a more positive experience with you. For specific enquiries, we recommend calling ahead to confirm. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. If there's any way we can accommodate you during a future visit, please let us know. We cater to both leisure and business travelers and is why we are preferred choice for a New York … When we walked in, it appeared that someone had already been in the room. DIDN'T FOLLOW COVID RESTRICTIONS! She always goes above and beyond for our guests. New York is the city that never sleeps. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted to know that he went above and beyond in this regard. What food & drink options are available at Millennium Times Square New York? Your feedback regarding our check-in system is much appreciated. Book Millennium Times Square New York, New York City on Tripadvisor: See 6,900 traveler reviews, 2,362 candid photos, and great deals for Millennium Times Square New York, ranked #404 of 506 hotels in New York City and rated 3.5 of 5 at Tripadvisor. Mr. Sweeney - thank you for taking the time to share your feedback and the opportunity to speak with you earlier today. Thank you for sharing your thoughts with us, Abuc. "hourly hotel". When arrived at the hotel, the front desk clerk was very rude, she said she doesn't see my name anywhere in the reservation and I had to call my friend who was already traveling to another country, the employee almost yelled at her trying to. We appreciate you taking the time to share your feedback, Mariia. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Now £55 on Tripadvisor: Millennium Times Square New York, New York City. So not the best view from their doubles rooms even though you pay for a city view. That's why prior to traveling, I called customer service, gave them a reservation number to check if they can see me in the system, and asked if I will have any issues checking in, considering the reservation is not in my name and I am only listed as a guest. Have a beautiful day! Then we find out the day of departure, we had bed bugs in our room!! Please contact us at BroadwayFOMs.US@MILLENNIUMHOTELS.COM and we will be happy to look into this matter. From AU$235 per night on Tripadvisor: Millennium Times Square New York, New York City. You can see why we love having her here so much! From AU$238 per night on Tripadvisor: Millennium Times Square New York, New York City. We can't wait to see you again soon so we can share another excellent experience with you soon. RUN DOWN WITH BUGS! Claim your listing for free to respond to reviews, update your profile and much more. It's important to us that all of our guests feel valued so we'll be sure to address your concerns with our team moving forward. Book Millennium Times Square New York, New York City on Tripadvisor: See 6,893 traveller reviews, 2,355 candid photos, and great deals for Millennium Times Square New York, ranked #408 of 509 hotels in New York City and rated 3.5 of 5 at Tripadvisor… more. 6.902 Bewertungen, 2.364 authentische Reisefotos und günstige Angebote für Hotel Millennium Times Square New York. I didn’t see any city. It's wonderful to know that Rubén had such a positive impact on the quality of your experience. Have a beautiful day! However, it's unfortunate that your stay with us was anything less than perfect. millennium hotel new york city, millennium broadway hotel, millenium hotel nyc, millenium hotel new york. Still yet to hear from a manager and we were told she would be in at 9am then told she could come in at any time and they didn’t know when. We cater to both leisure and business travelers and is why we are preferred choice for a New York … millennium hotel new york city, millennium broadway hotel, millenium hotel nyc, millenium hotel new york, Millennium Times Square New York Features, 145 West 44th Street, New York City, NY 10036-4012, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Very disappointing experience. I checked in online with digital key. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. Rubén González works at the check-in desk and gave my family nothing less than amazing service. This is the version of our website addressed to speakers of English in the United States. Ab 58€ (9̶6̶€̶) bei Tripadvisor: Hotel Millennium Times Square New York, New York City. The worst part was when we checked in I told them if they can store my luggage they said they don’t have that service. I was assured that it's a no problem, that they see my name in the system and everything will be ok. This is the version of our website addressed to speakers of English in Canada. He was a great ambassador for the hotel, hope to see him again next time! Featuring 64,000 sq ft (5,945 sq m) of flexible meeting space, we are the only hotel in the city accredited by the International Association of Conference Centers. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have emailed them and told them I will never go back there. New York is the city that never sleeps. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Millennium Times Square New York, The Leading Hotels Of The World in New York City, Hotels with Complimentary Breakfast in New York City, Hotels with Military Discounts in New York City, Hotels With Adjoining Rooms in New York City, Hotels near The Dinner Detective Murder Mystery Dinner Show - New York City, NY, Hotels near Times Square – 42nd St Station, Hotels near 42nd St – Port Authority Bus Terminal Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near Lexington Ave / 53rd St Station, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY. It's unfortunate your time with us was anything less than ideal and that our team didn't go above and beyond to be of assistance. We cater to both leisure and business travelers and is why we are preferred choice for a New York City hotel. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. Bei Tripadvisor auf Platz 403 von 505 Hotels in New York … Prices are the average nightly price provided by our partners and may not include all taxes and fees. Response from MillenniumTsq, General Manager at Millennium Times Square New York. Own or manage this property? We just checked into this hotel on Dec 31st. They didn’t have my room available until 3:20 I was waiting the entire time. Please see our partners for more details. We cater to both leisure … We look forward to hosting you again soon for another fantastic experience! She simple pushed us away and said she would just send someone up to clean it. Discover our world and experience an iconic visit to NYC. We want to make sure those missteps​ are erased for our future guests. 1, Gabriel Kreuther, and Megan’s Bar & Kitchen. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. Are there any historical sites close to Millennium Times Square New York? Horrible view. See 6,905 traveller reviews, 2,380 photos, and cheap rates for Millennium Times Square New York, ranked #403 of 507 hotels in New York City and rated 3.5 of 5 at Tripadvisor. Have a great day! See 6,892 traveller reviews, 2,355 candid photos, and great deals for Millennium Times Square New York, ranked #407 of 507 hotels in New York City and rated 3.5 of 5 at Tripadvisor… We're delighted to hear that you had an amazing experience at Millennium Times Square New York! Yes, guests have access to a fitness centre during their stay. Thanks for sharing this lovely review, Michelle! See 6,892 traveller reviews, 2,355 photos, and cheap rates for Millennium Times Square New York, ranked #407 of 507 hotels in New York City and rated 3.5 of 5 at Tripadvisor. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. Now £71 on Tripadvisor: Millennium Times Square New York, New York City. We cater to both leisure … Are any cleaning services offered at Millennium Times Square New York? We'll be addressing your concerns with the appropriate members of our team. Libby was beautiful and inviting but Rooms could use a little updating. Book Millennium Times Square New York, New York City on Tripadvisor: See 6,897 traveler reviews, 2,361 candid photos, and great deals for Millennium Times Square New York, ranked #407 of 509 hotels in New York City and rated 3.5 of 5 at Tripadvisor. Hearing our guests' suggestions are extremely important to us. See 6,905 traveller reviews, 2,380 candid photos, and great deals for Millennium Times Square New York, ranked #403 of 506 hotels in New York City and rated 3.5 of 5 at Tripadvisor… Listen to the reviews stay away from Times Square Hilton and go to UN plaza Millennium instead Linda and Jason will help you with everything. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. We hope for the opportunity to demonstrate the high-caliber service we're capable of sharing with our guests. To add insult to injury, when I told the manager, there was no apology or an attempt to find another room. In fact, she should be with the pay because my stay was excellent just because of her customer service. Thank you for sharing your feedback, Ninush. We also regret your challenges during check-in and that we couldn't exceed your expectations. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. Millennium Times Square New York Features, 145 West 44th Street, New York City, NY 10036-4012, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. It's our pleasure to accommodate you and we appreciate your praise. We're looking forward to sharing another amazing experience with you soon. Thank you for the fantastic review, Leroy! The front desk was amazing. We boast a welcoming, multi-lingual cast and crew, 626 thoughtfully appointed rooms, a 24/7 fitness center and complimentary Wi-Fi. Please see our partners for more details. Book Millennium Times Square New York, New York City on Tripadvisor: See 6,892 traveler reviews, 2,355 candid photos, and great deals for Millennium Times Square New York, ranked #408 of 509 hotels in New York City and rated 3.5 of 5 at Tripadvisor. In addition, our meeting and event facilities are second to none. We're deeply disappointed to hear about your experience with us. Featuring 64,000 sq ft (5,945 sq m) of flexible meeting space, we are the only hotel in the city accredited by the International Association of Conference Centers. Also, when got in the room, there were bugs (picture), coffee splattered on the wall (picture), food remnants in the refrigerator and, finally, the furniture appeared was so dirty and worn down (picture) it appeared as if we were in a. I was super shocked. My friend booked this hotel for me as a Christmas present, using her Hilton points card, and listed me as a guest. Which popular attractions are close to Millennium Times Square New York? 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